Lebanon Utilities is a municipally-owned family of utilities providing electric, sewer, and water services to the City of Lebanon and the Town of Ulen. In addition, the Company serves the Town of Elmwood with sewer and water and manages and operates stormwater and telecommunications facilities for the City of Lebanon.
The Lebanon Utilities Service Board is charged with the operation of the City's Electric, Water, and Sewage Treatment Departments with day-to-day operational responsibilities assigned to the General Manager. The Company is headquartered in the Lebanon Municipal Building located at 401 South Meridian Street and has offices for electric operations on 516 Klotz Street and for sewer on 802 Lafayette Avenue.
Lebanon has had its own Water Department since 1874, Sewer Treatment Department since 1921, and Electric Department since 1942.
The Company has as its mission to provide our community with reliable, economical, and high quality services in a friendly and courteous manner.
Its Vision Statement expresses the future that the Company sees for itself and to which it aspires: Lebanon Utilities will be recognized throughout the region as a utility that has achieved a level of excellence in customer service distinctive from peers both large and small. It will be known as a utility that is in relentless pursuit of creating the WOW factor among its customers to whom it provides utility products and services through an energized work force. Its employees will enjoy an atmosphere which accentuates the positive, promotes the free flow of innovative customer responsive ideas, and is imbued with the values that create a spirit of uplift for all that come in contact. Lebanon Utilities will provide a key leadership component in transitioning the community it serves into the third millennium and beyond.
The Company Values are: honesty, trustworthiness, service excellence, productivity, employee caring, free flow of ideas and teamwork. It is around these core values that the Company builds for the future.